Regulatory Operations Specialist
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Permanent
New York
At Spotify, our mission is to unlock the potential of human creativity—by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be inspired by it. Legal Affairs sits at the heart of this mission, ensuring that Spotify meets its obligations under an evolving global regulatory landscape while championing user safety, transparency, and trust.
The Team
Spotify’s Consumer, Competition, Markets & Regulatory (CCMR) team within Legal Affairs leads the company’s global approach to digital-platform regulation. We interpret, implement, and operationalize laws such as the EU Digital Markets Act (DMA), EU Digital Services Act (DSA), the UK Online Safety Act (UK OSA), the Australian Online Safety Act (AUS OSA), and similar frameworks worldwide. Working closely with Legal stakeholders, Trust & Safety, Public Policy, Product, Design, and Engineering, we design compliance programs that protect users and support Spotify’s strategic goals.
Why Join Us
You’ll be part of the team that translates global regulation into Spotify’s next-generation compliance strategy—balancing innovation, user trust, and responsible growth. If you thrive at the intersection of law, technology, and program design, and want to shape how Spotify meets the world’s evolving regulatory expectations, we’d love to hear from you.
What You'll Do
- Drive the development and execution of Spotify’s cross-functional compliance programs under emerging digital-platform, content-regulation, and transparency laws (e.g., DMA, DSA, UK OSA, AUS OSA, US state platform laws).
- Build and manage regulatory readiness assessments, risk assessments, and implementation plans across multiple jurisdictions.
- Coordinate with product, legal, policy, and data teams to translate regulatory requirements into practical operational controls and reporting processes.
- Lead the documentation of compliance evidence, record-keeping, and audit trails for regulatory filings and responses.
- Support responses to regulatory requests for information (RFIs) and audits, ensuring timely, accurate, and consistent submissions.
- Develop internal training, playbooks, and communications to embed compliance awareness across business functions.
- Partner with Product and Trust & Safety to evaluate and monitor technical safeguards, content-moderation systems, and age-assurance mechanisms.
- Track legislative developments and advise leadership on evolving compliance expectations and risk exposure.
Who You Are
- You have 6+ years’ experience in regulatory compliance, risk management, or legal program management in a global tech, digital-platform, or media environment.
- Experienced with online-platform regulation, such as the DMA, DSA, UK OSA, AUS OSA, COPPA, and comparable laws.
- Proven project-manager with the ability to coordinate complex, cross-functional programs with competing deadlines.
- Excellent communicator with experience briefing senior stakeholders and regulators.
- Able to translate complex regulatory obligations into clear business and technical actions.
- Skilled at building governance frameworks, metrics, and documentation to evidence compliance.
- Comfortable working across global time zones and cultures in a fast-paced, ambiguous environment.
- Compliance or risk certifications (CIPP/E, CCEP, etc.) or equivalent regulatory background preferred; consultant services experience and/or a law degree a plus.
Where You'll Be
- This role is based in New York, NY.
- We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home. We ask that you come in 2-3 times per week.
Learn about life at Spotify
The United States base range for this position is $93,473 - $133,533 plus equity. The benefits available for this position include health insurance, six month paid parental leave, 401(k) retirement plan, monthly meal allowance, 23 paid days off, 13 paid flexible holidays, paid sick leave. These ranges may be modified in the future.
Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.
At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can.
Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.
Our global benefits
Extensive learning opportunities, through our dedicated team, GreenHouse.
Flexible share incentives letting you choose how you share in our success.
Global parental leave, six months off - for all new parents.
All The Feels, our employee assistance program and self-care hub.
Flexible public holidays, swap days off according to your values and beliefs.