Account Manager
Advertising
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Sell what you love. For us and millions of users across the globe, that’s Spotify. Join the Sales team and you’ll build the relationships that help grow our business in existing markets and beyond. We don’t just sell creative solutions to our clients and partners, we help to shape them; using our expert knowledge of ad products, sales channels and the industry to impact the way the world experiences music and podcasts.
Location
New York
Job type
Permanent
We are looking for a highly motivated individual to join our Account Management team! In this role, you will be responsible for supporting the sales cycle from RFP submission to wrap, with a focus on providing consultative client service. This role includes strategic planning, consultative selling, project management and data led storytelling. You will be a reliable and crucial team member who can anticipate client needs.
What You'll Do
- Deliver best-in-class customer service to Spotify’s advertiser and agency partners
- Field client questions throughout the sales cycle across all buying channels
- Own the RFP response and media plan processes across all buying channels
- Prepare key data points for client meetings and media plan recommendations
- Regularly participate in client meetings to deepen client relationships
- Partner with cross-functional internal teams to deliver campaign results
- Spearhead the campaign activation processes and creative production processes
- Partner with Campaign Manager to manage campaign performance and ensure success
- Provide ongoing, comprehensive campaign insights and learnings to client
- Lead brand measurement initiatives and present findings to clients
- Proactively identify and close incremental and renewal opportunities
- Own the post-campaign analysis with findings and recommendations to drive repeat business
- Adhere to internal best practice guidelines, processes, and operating cadences
Who You Are
- You have a Bachelor's degree, preferably in Sales, Advertising, Marketing, or Business
- A minimum of 4+ years experience in digital media, planning and/or buying
- You have strong industry knowledge and a desire to grow within the digital media industry
- A reputation of providing world class customer service
- Possess the ability to translate client requests to make recommendations that meet business objectives
- Abe to craft impactful sales rationale stories by using data and research
- You are a highly organized and focused multi-tasker with strong attention to detail who can work independently within a team focused organization
- You thrive in a fast-paced, deadline and detailed oriented environment and have excellent verbal, written, and presentation skills
- You have excellent dexterity in excel and PowerPoint, and have experience working within CRMs, OMSs, ad servers and other digital media tech systems
Where you'll be:
- This position will be based in New York.
Apply now
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Our global benefits
Extensive learning opportunities, through our dedicated team, GreenHouse.
Flexible share incentives letting you choose how you share in our success.
Global parental leave, six months off - fully paid - for all new parents.
All The Feels, our employee assistance program and self-care hub.
Flexible public holidays, swap days off according to your values and beliefs.
Spotify On Tour, join your colleagues on trips to industry festivals and events.
Learn about life at Spotify
Role Disclosures
Colorado Applicants: This role is currently not available for hire or work in Colorado, USA.
Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.
Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.
Global COVID and Vaccination Disclosure
Spotify is committed to safety and well-being of our employees, vendors and clients. We are following regional guidelines mandating vaccination and testing requirements, including those requiring vaccinations and testing for in-person roles and event attendance. For the US, we have mandated that all employees and contractors be fully vaccinated in order to work in our offices and externally with any third-parties. For all other locations, we strongly encourage our employees to get vaccinated and also follow local COVID and safety protocols.