Let’s look at some assessments

If your internet goes out while you are taking the assessment or if you accidentally exit out of your web browser, you will be able to re-access your assessment within the link provided to you in your assessment invitation email. However, if you experience technical difficulties that require additional assistance, please reach out to Spotify.support@aon.com or your recruiter.

There are no specific system requirements for accessing the assessments. However, if you have any issues, please reach out to Spotify.support@aon.com.

• Ensure you have a reliable internet connection and that pop-up blockers have been disabled.
• The assessment can be accessed on a desktop computer, laptop, tablet, or mobile device.
• When you take the assessments, avoid opening other internet browsers.

We are using assessments for two reasons:

First, because some people may not perform as well as others in interviews, but they may still be a great addition to the band. This is an additional way for people to stand out during the selection process. The logic-based gamified assessment demonstrate how people plan and solve problems; while the 10-question leadership logic assessment measures how people tackle complex and ambiguous situations, and apply new information. The personality measure gives us some insight into the “head and heart” of the candidate; behavioral preferences tell us about their potential to thrive in our fast-paced, global environment while bringing their unique perspectives to add to our band.

Second, assessments are an objective measure of an individual’s behavioral preferences and reasoning ability; both which contribute to an individual’s performance. If we are only relying on what is listed on a resume or what is said during the interviews, we are only getting a snapshot of what people have done previously. We believe in and support the growth mindset, and the potential in our employees. Assessments like these are an objective way to measure this potential.

Individuals who need accommodations or adaptations for the assessments can contact a dedicated individual at Spotify who handles all accommodation requests, and are not part of the recruitment process. You can contact candidate-accommodations@spotify.com and they will be happy to assist you with applying the necessary modifications to meet your needs.

Note that no one associated with the interview process will know that you requested an accommodation for the assessments; nor will it be reflected on the results that the interviewers see (e.g., recruiter, interviewers, hiring manager).

The assessment is designed to be Americans with Disabilities Act (ADA) compliant and work with accessibility features such as:

• Contrast adjusted: The assessment is designed to meet color contrast accessibility requirements.
• Keyboard accessible: Applicants can use their keyboard to navigate the assessment rather than using a mouse. When keyboard accessibility is required, please reach out to candidate-accommodations@spotify.com
• Screen readers: The assessment is screen-reader enabled with in-progress enhancements for optimization. Applicants who use screen-reader software such as JAWS or NVDA will be able to complete these assessments. Other screen-reader software or browser plug-ins that have not been tested are not recommended for use with these assessments at this time. Aon is continuing to work on optimization of screen-reader capability. If you experience any difficulty with these assessments, please reach out to candidate-accommodations@spotify.com
• Resize text: You can adjust the size of the text in the assessments within your web browser.
• The assessments use dyslexic-friendly fonts (where text is present) and the MotionChallenge game has no reading requirements.
• The personality measure is untimed.

The assessments are used as just one of many pieces of information on candidates; in addition to resume reviews, interviews, and skill assessments. Overall, it is just a single piece of our overall selection process and is intended to help provide a more holistic view of candidates and how various preferences and talents can add to various parts of the band here at Spotify.

Yes, the assessments are used as a supplement to our overall process and do not replace the interview.